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    Refunds & Returns

    Help

    • About our mattress
    • Purchase
    • Finance
    • Payment
    • Shipping & Delivery
    • Refunds & Returns
    • Warranty

    Questions & Answers

    How do I get a refund under the 100 mornings guarantee?

    To be entitled to receive a refund, you can must a claim by completing our online refund  & returns claim form providing all relevant information with any incomplete or incorrect information provided may delay the claims process. We will then contact you after reviewing your claim within 5 business days.

    What condition does a mattress have to be in to be returned?

    A mattress must be in a clean and hygienic state to be distributed to the nearest charity or recycled centre. Any stains or mistreatment of the mattress can void the warranty and revoke any claim for a refund.

    What would negate a refund to be given?

    If the mattress is found to be in an unsantiary or unhygienic condition upon inspection then no refund will be given.

    100% ETHICAL, 100% RECYCLABLE
    FREE SHIPPING & RETURNS*